Emergency & Safety Protocols

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TORNADO

In the event of a tornado, please find a reasonable and rapid stopping point with your patient or the work you are completing. Everyone, including patients in the office, will move to the basement level.  To exit the 3rd floor, please use the stairwell (if patient is capable of using the stairs), otherwise the elevators are also available.  

There is a concrete storage room on the southwest side of the building. You will need your Fob. We will meet there.  Please make sure to check in with your team leader to ensure all team members and patients have made it down to the this meeting place.  Stay calm and we will wait for the all clear sign.  

FIRE ALARM

In the event of a fire, the building’s fire alarms will sound.  Please find a rapid and safe stopping point with your patient or in the work you are completing at the time.  Exit signs will guide you to the closest exit. Remember there is an internal stairwell, and external stairwell (located by the break-room door) and the elevators.  Please reserve the elevators for patients and team members who are unable to use the stairs.

Do not try to go back to the breakroom to grab your things.  Your safety and the safety of our patients in the office is of the utmost important. 

Escort your patients across the street to the church parking lot, located directly south of the building. Be careful crossing the street! Find your team leader so that we can ensure everyone is safely out of the building.  Stay calm and know that the fire department will be on their way shortly.  

POWER OUTAGE

When bad weather occurs, our area is known for the power going out.  In our experience, the power will flicker and everything in the office gets resets and comes back up.  In the event that the power does not return. Please follow this protocol.

On your audit sheet, please note:

  • the patient’s name and phone number
  • document what you completed during the appointment
  • lock up your audit sheets until power resumes and you can input all information in to the patient’s chart
  • give your audit sheets to the Admin team so that they can call the patient to get in them back on the schedule.

Always make sure you are at a safe stopping point.  Do what we can to make the patient as comfortable as possible.